Designing a best-in-class journey through the Google ecosystem even technophobes can't resist.

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Did they say "spaceship"?
Google came to us with an exciting creative brief: "Create an open space to learn, explore, recharge, and be delighted by the best-in-class experiences Google offers. Design a shop that is part classroom, part playground, part museum, part spaceship, and all Google.” Yes!
Google Shop counter with a display of many different technology products.
Google Shop showing close up of technology products on their counter.
Google Shop showcasing technology products on their counter.
A mother and sone interacting with a laptop on the Google Shop counte
Google applications running on smart phone and carrying case.
Google Store counter display from exterior
Attract, engage, and connect with the brand
Our retail design team designed a sleek, inviting space to grab interest from a distance, and used warm wood and gentle curves to extend a friendly welcome from the brand. The large Google Earth portal, intimate experience bays, cross-device stories, and comfortable phone recharging den gave visitors many different ways to engage with the brand.
Detailed slides of Google consumer journey outline.
Designing a journey for everyone
Consumer journeys and touchpoints were central to every design decision we made. We mapped out how different personnas would interact with the products and the retail space to ensure a high degree of brand engagement. Whether enticing reluctant technophobes with large screen entertainment or presenting exciting cross-device demos for Google devotees, our retail design made it easy for everyone to immerse themselves in the brand ecosystem.
Consumer journey slides laid out with descriptions of each touchpoint.
Google Store sketched mock up of retail design space
Consumer journey slides laid out with descriptions of each touchpoint.
Google Store sketched mock up of retail design space
Collage of colorful and playful scenes of people interacting with immersive environments.
Digital render of google store retail space
Digital render of google store retail space
Digital render of google store retail space
Digital render of Google store with alternating layout options
Google store
Digital render of google store retail space with minions themed installation
Digital render of google store retail space with various products placed on wall
Digital render of google store retail space with an alternate view showing seats and various products displayed on counter and walls
Digital render of google store retail space with an alternate view showing seats and various products displayed on counter and walls

Project Scope

Research & Insights
Strategy & Positioning
Environments

Retail Shops / POS
Creative / Art Direction